Shipping policy

We will provide you with the best transportation service within our capacity. Although we hope to provide transportation services for customers around the world, unfortunately, we can only provide free transportation for customers in the United States. If customers in other regions are interested in purchasing goods, please contact our customer service mailbox first, and we will reply to your message as soon as possible (no more than 24 hours).

Next, we will introduce to you the logistics services we provide:

1. Time of order delivery



Processing time

1 to 3 working days

Shipping time

1 to 5 working days 

The processing time is divided into two parts, the time when we process the order and the time when the goods are delivered. Therefore, there may be 2 to 8 working days between your order and receipt.

2. Delivery method:

HAWOO uses a local warehouse for commodity storage. The warehouse is located in the United States, close to the seaport and airport, and has a wealth of efficient logistics channels for various flexible deliveries. Currently our logistics distribution includes UPS, FedEx, etc.

Warehouse Address:  2704 HANDLEY EDERVILLE RD., RICHLAND HILLS, Fort Worth, Texas

3. Freight:

Free shipping for users in the United States, we will no longer charge you additional logistics costs. If customers in other regions make purchases, please contact our customer service email. We will provide you with a freight quote based on factors such as region and time.


In addition, due to the impact of Covid-19, delivery will be delayed. But please rest assured, we will provide you with the best logistics solutions so that you can get the goods as soon as possible.